Introduction

At Sixth Technology («we,» «our,» «the Platform»), we are committed to safeguarding your personal information and ensuring transparency in how we handle your data. This Privacy Policy details our practices concerning the collection, processing, use, storage, and protection of your personal information when you engage with our website.

By accessing and using steampaye.com, you acknowledge that you have read, understood, and agreed to the data handling procedures outlined in this policy.

Information We Collect

User-Provided Data

• Account Details: Email, username, and other login credentials.
• Communication Records: Messages exchanged with customer support, feedback submissions, and other correspondences.
• Profile Enhancements: Additional details users choose to share to personalize their experience.

Automatically Collected Information

• Technical Identifiers: IP addresses, browser fingerprints, and device-specific details.
• Usage Metrics: Page views, session durations, navigation behavior, and feature interactions.
• System Data: Operating system details, browser settings, language preferences, and time zone configurations.
• Network Information: Internet provider data and connection stability indicators.

Payment & Transaction Data

• All payment and transaction processing is handled by external third-party payment service providers. We do not directly store or process payment details and are neither a Data Controller nor a Data Processor in this regard.

Purpose & Legal Basis for Data Processing

Service & Platform Functionality

• Enabling secure transfers to gaming platform wallets.
• Managing user accounts.
• Processing transactions and generating receipts.
• Providing technical support and resolving issues.

Security & System Optimization

• Detecting fraudulent activities.
• Conducting risk assessments.
• Maintaining platform security and integrity.
• Enhancing platform functionality through usage analytics.

Communications & Customer Support

• Handling inquiries and service-related notifications.
• Collecting user feedback for improvement.
• Addressing disputes and complaints.

Legal & Compliance Requirements

• Meeting regulatory obligations.
• Conducting Anti-Money Laundering (AML) and Know Your Customer (KYC) verifications where necessary.
• Responding to lawful government or regulatory requests.

We process your data based on contractual necessity, legitimate interest, legal obligations, or explicit consent. Users can withdraw consent at any time without affecting prior lawful processing.

Data Retention & Security

We retain personal information only as long as required for its intended purposes, including regulatory compliance and dispute resolution. General retention periods include:

• Account Data: Stored while the account remains active plus 90 days post-closure.
• Transaction Records: Retained per financial and tax regulations.
• Support Interactions: Kept for 360 days.
• Technical Logs: Maintained for 30 days before anonymization.

Data is stored securely in servers within Latvia and other jurisdictions with adequate protection measures. Our security framework includes:

• Encrypted data transmission and storage.
• Regular security audits.
• Strict access control protocols.
• Real-time monitoring and threat detection.
• Employee training on data protection best practices.

Data Sharing & Disclosure

We do not sell user data. However, we may share information with:

• Service Providers: Payment processors, cloud hosting services, and fraud prevention systems.
• Legal & Regulatory Bodies: Law enforcement agencies and compliance regulators when required.
• Corporate Entities: Affiliated companies assisting in service operations.

For international data transfers, we implement safeguards like standard contractual clauses, compliance with adequate jurisdiction laws, and additional security measures.

User Rights & Control

Under applicable data protection laws, users have rights including:

• Access & Data Copy Requests
• Correction & Completion of Inaccurate Data
• Data Deletion Requests (Right to Be Forgotten)
• Processing Restrictions & Objections
• Data Portability Requests
• Opting Out of Automated Decision-Making
• Withdrawal of Consent at Any Time

To exercise these rights, contact our Data Protection Officer at info@steampaye.com. We aim to respond within 10 business days. Users may also file complaints with Latvian or relevant data protection authorities.

Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Essential Functionality: Core platform operations.
• User Experience Improvements: Remembering preferences and login sessions.
• Analytics & Performance Tracking: Understanding user interactions.
• Marketing Purposes: Delivering relevant advertisements.

Users can manage cookie preferences via browser settings or our website’s cookie management tools.

Policy Updates

We reserve the right to update this policy as needed. Any significant changes will be communicated via email or site notifications. Continued use of steampaye.com after updates constitutes acceptance of the revised policy.

Contact Information

For privacy inquiries, contact us at:

• Email: info@steampaye.com
• Phone: +37124848547
• Website: steampaye.com

Last Updated: March 17, 2025